The Old English Pub’s
The Old English Bangkok
At The Old English Bangkok we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (oldenglishpubbangkok.com), visit our physical venue located at 1033 Sukhumvit 53/1, Bangkok, use our Wi-Fi, or interact with our services.
This policy is designed to comply with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA).
We collect personal data that you provide directly to us, as well as data gathered automatically or from third parties.
Contact & Identification Data: Name, phone number, email address, and social media profile (if you contact us via Facebook, LINE, etc.).
Transaction Data: Billing information, payment card details, e-wallet IDs, and order history.
Reservation & Preference Data: Table booking details, dietary requirements, allergies, and special requests.
Security & Physical Venue Data: CCTV footage when you visit our premises, for the security of our patrons and staff.
Technical Data: IP address, browser type, device identifiers, and browsing behavior when you visit our website or log into our free Wi-Fi network.
Under the Thai PDPA, we will only use your personal data when the law allows us to. We process your data based on the following legal grounds:
Contractual Obligation: To process your reservations, fulfill food and beverage orders, and manage payments.
Legitimate Interest: To maintain the security of our premises (CCTV), manage our business operations, improve our services, and analyze customer preferences.
Legal Obligation: To comply with Thai laws, such as tax regulations, accounting standards, and requests from law enforcement.
Consent: To send you promotional emails, newsletters, special offers, and event updates (e.g., live sports schedules or live music announcements). You may withdraw this consent at any time.
We do not sell your personal data. However, we may share your information with trusted third parties to operate our business effectively:
Service Providers: Third-party vendors that help us with table reservations, payment processing (e.g., banks and POS systems), IT support, and marketing platforms.
Legal Authorities: Government bodies, police, or regulators if required by Thai law to report criminal activity, investigate fraud, or comply with a court order.
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees, agents, and service providers who have a business need to know.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Customer Records: Retained for the duration of our relationship and up to 10 years thereafter to comply with Thai commercial and tax laws.
CCTV Footage: Generally retained for 30 to 60 days, after which it is automatically overwritten, unless required for an ongoing investigation.
As a data subject in Thailand, you have the following rights regarding your personal data:
Right to Access: Request access to and obtain a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request deletion or anonymization of your data when it is no longer necessary.
Right to Restrict Processing: Request the suspension of processing of your data.
Right to Object: Object to the processing of your data (especially for direct marketing).
Right to Data Portability: Request the transfer of your data to another party in a machine-readable format.
Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
Right to Lodge a Complaint: File a complaint with the Personal Data Protection Committee (PDPC) of Thailand if you believe we have violated the PDPA.
Our website may use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and remember your preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
We may update this Privacy Policy from time to time to reflect changes in our practices or Thai legal requirements. Any updates will be posted on our website with a revised effective date.
If you have any questions about this Privacy Policy, wish to exercise your rights, or want to update your preferences, please contact our Data Protection Officer (DPO) / Management Team at:
The Old English Bangkok
1033 Sukhumvit 53/1, Watthana Bangkok, Thailand
Phone: 062-154-8956 / 02-392-3361
Email: theoldenglish2022@gmail.com
